Municipality and Utility management

The SPASA Value Proposition is imbedded in clear and measurable deliverables:


  • Key electrical and water distribution requirements are identified, agreed, and Policy is then implemented with associated performance management standards to ensure a structured and reliable path to establishing a successful utility management infrastructure.
  • 24/7 monitoring, reporting and trend analysis systems have been designed, and developed to continuously manage performance against defined standards.
  • Daily reconciliation is conducted from the Mini-sub to the end user, by meter, by phase.
  • All financial transactions and usage, post-paid as well as prepaid, are reconciled daily, allowing for complete and up to date financial reporting (Income statement and balance sheet produced monthly).
  • An asset register is maintained for the SPASA distribution infrastructure.
  • 24/7 service management center that monitors all activities, outages and alarms received from meters.
  • No more physical meter reading is required as the same meter is used for pre-paid as well as post-paid customers. The meter records the electricity usage continuously (TOU Time of Usage) and communicates the usage to the centrally controlled Master Station on regular intervals.
  • Complete customer information is collected as part of the implementation and installation process. It is continuously updated and integrated into a GIS (Geographic Information System) that can be accessed individually by consumers, as well as comprehensively by municipal officials for planning and control purposes. Clients are also able to view their electricity usage on the internet graphically, numerically, by year, month or by the hour.
  • An integrated electricity management control center is implemented at Municipalities to enable demand management, for remote disconnection and connection of utilities, to monitor power outages, to raise works orders, monitor and manage service delivery, and, upon request, manage domestic and/or industry equipment remotely.
  • SPASA measures its performance on a daily basis against a penalty based service level agreement.

Energy Conservation:

  • Energy saving is accomplished by providing consumers with usage data and information on a daily basis. The information is provided to the customer via the internet or an in-house display, thus empowering the customer with the information required to make informed decisions regarding electrical power consumption.
  • The SPASA solution is also able to provide the Municipality / Utility with a differentiated rate by day and hour. This functionality provides alternate TOU (Time of Usage) options to the customers. It may be cheaper for the consumer not to do the weekly washing on a Monday morning between 08:00 and 12:00, but rather on a Monday night after 21:00. This may reduce the peak load on a Monday morning where winter time peak conditions have been troublesome in the past as the result of heaters and washing appliances being used at the same time.
  • Electricity is balanced on a daily basis by reconciling electricity supplied and electricity metered. The key objectives of this are to identify instances where electricity meters are being by-passed, and to provide reconciled metering data for enquiry, management, forecasting and trend analysis. Phase balancing is one of the important considerations today as many utilities and municipalities are not aware of the energy lost back to the electricity grid as a direct result of poor phase balancing. The reconciliation process is a standard function that executes automatically on a daily or custom interval basis.

Technology and Automation:

  • Power-AMR is not an automatic meter reading system but an integrated It incorporates
    • The automatic retrieval of metering data
    • Data management and energy information systems
    • Customer management systems
    • Demand management systems
    • Meter management systems
    • Load balancing
    • Fault event management
  • The network based open system architecture provides on-line interface with other business systems and it helps to improve overall efficiency.
  • SPASA has been positioned as an enabling organisation. In this context SPASA has identified an opportunity in terms of electricity and water distribution, governance, compliance and performance management in the SADC region. SPASA also understands that such solutions must be designed as sustainable integrated initiatives from the beginning. It is with this understanding and mind-set that SPASA is prepared to invest in these regions and commit ourselves to local employment, and the development of local of skills to ensure success and